Updating Contact Information
In many of our newsletters to you, we have made it a point to tell you how to reach us when ever you need to, whether it’s through the phone system or via email. Well it’s equally important that we be able to reach you as well! If your credit union has recently added staff members or had other internal changes, please let us know so we can update our records...

Printer Options
Are you looking for new, more efficient printers? Well CUC has some great printer options we would like to make everyone aware of that could make your credit union operate more smoothly. These options include POS and Laser printers. Just call us for more information!

Disaster Recovery Level 3
Speaking of disaster recovery, it’s been about a year now since Hurricane Ike swept through the Gulf area of the United States...

Remote Diagnostics
Remote VPN is basically a “tunnel” that is created between two networks, such as between CUC and your credit union or even between your credit union and a laptop you want to use outside of your credit union.

Some of you already have this service and for those of you that do not, it’s definitely worth getting...

Website Help
For those of you that have CUC’s Website Service, you may have questions from time to time about how to update your site or where to find graphics and information to use for your site. If you ever have any questions about your Website, just call Nicole for help...

New Equiptment
Has your credit union recently purchased new equipment for the office and you now need help getting it set up? If you have new PCs or printers and you need to have our TECH department get your new equipment configured and set up properly, just call us to schedule this...

DataBase Releases
There are several updates included in this newest DataBase Release. We felt that in order to give you what you need and what you want, a robust collection of enhancements was in order. They range from: a new report to summarize loans by credit score, an enhancement to the BSA Report to allow printing of detailed transaction history by social security number, and multiple enhancements to the MPFL Transaction Code...

After several months of planning and anticipation, the CUC Client Appreciation Conference was finally held. The festivities were held over a two day period and kicked off with a visit to see our beloved Dayton Dragon’s baseball team play the West Michigan Whitecaps. We were blessed with beautiful weather and enjoyed ball game classics like hamburgers and hot dogs...

Client Appreciation Conference
After several months of planning and anticipation, the CUC Client Appreciation Conference was finally held this week! The festivities were held over a two day period and kicked off with a visit to see our beloved Dayton Dragon’s baseball team play the West Michigan Whitecaps...

Data Base Release
CUC is once again working on a new Database Release. There will be more information to follow regarding the availability date of the newest release, what this release will contain, and instructions on how to access the information on the website. 

CUC Phone System
Several months ago CUC installed a new telephone system and along with that system came new extensions to reach each department...

IRS Processing
It’s time to put those finishing touches on the 2008 tax year. If your credit union has the need for 5498’s and you chose to have CUC process those for you, your file needs to be available to us by April 30th.

System Audit
CUC offers System Audits and this could be the perfect solution to help you get the most out of your system and your staff...