The holidays and end of the year are upon us already. With their passing comes the joy of a new year and all the associated processing challenges.  The problem with all of the processing is that it only happens once a year and that leaves a lot of time to forget the steps. With that thought in mind, we have placed a Year End Processing manual out on our website...

As promised, we told you that as we obtained new information about Regulation Z we would pass this information on to you. Due to the new Regulation Z requirements, the statements printed for your members will be required to have new verbiage on them. The final details have not been defined as to what this verbiage will include, but it is possible that information regarding interest rates and fees may be required to be displayed...

We seem to be getting a lot of the same questions lately about NITE not finishing due to a full print queue, important reports getting deleted by mistake, and what it takes to fix all these issues. So what do you do to prevent it from happening again? Well, the simple solution is to just remember to archive your data and make sure your doing this regularly...

Updating Contact Information
In many of our newsletters to you, we have made it a point to tell you how to reach us when ever you need to, whether it’s through the phone system or via email. Well it’s equally important that we be able to reach you as well! If your credit union has recently added staff members or had other internal changes, please let us know so we can update our records...

Printer Options
Are you looking for new, more efficient printers? Well CUC has some great printer options we would like to make everyone aware of that could make your credit union operate more smoothly. These options include POS and Laser printers. Just call us for more information!

Disaster Recovery Level 3
Speaking of disaster recovery, it’s been about a year now since Hurricane Ike swept through the Gulf area of the United States...

Remote Diagnostics
Remote VPN is basically a “tunnel” that is created between two networks, such as between CUC and your credit union or even between your credit union and a laptop you want to use outside of your credit union.

Some of you already have this service and for those of you that do not, it’s definitely worth getting...

Website Help
For those of you that have CUC’s Website Service, you may have questions from time to time about how to update your site or where to find graphics and information to use for your site. If you ever have any questions about your Website, just call Nicole for help...

New Equiptment
Has your credit union recently purchased new equipment for the office and you now need help getting it set up? If you have new PCs or printers and you need to have our TECH department get your new equipment configured and set up properly, just call us to schedule this...

DataBase Releases
There are several updates included in this newest DataBase Release. We felt that in order to give you what you need and what you want, a robust collection of enhancements was in order. They range from: a new report to summarize loans by credit score, an enhancement to the BSA Report to allow printing of detailed transaction history by social security number, and multiple enhancements to the MPFL Transaction Code...

After several months of planning and anticipation, the CUC Client Appreciation Conference was finally held. The festivities were held over a two day period and kicked off with a visit to see our beloved Dayton Dragon’s baseball team play the West Michigan Whitecaps. We were blessed with beautiful weather and enjoyed ball game classics like hamburgers and hot dogs...