Important Reminder about the Spring DataBase Release
We have sent out several newsletters as a friendly reminder about the Spring DataBase Release for those of you that have not installed it yet. This is another reminder about the Spring Release to let you know that it will need to be installed by June 30th in order to get ready to install the next release which will be available by June 30th...

New Marketing Program
On Tuesday, you received an email from Dan here at CUC titled “Member Marketing”. This email is a follow up to the marketing presentation at the Client Appreciation Conference in Savannah and also to the Special Notice you received earlier this month about the video of the presentation on our website...

5498 Files
Okay gang, it’s time to put those finishing touches on the 2009 tax year. If your credit
union has the need for 5498’s and you chose to have CUC process those for you, your file
needs to be available to us by April 30th. It’s simple to create your 5498 file...

2010 Client Appreciation Conference Information
It’s just about that time! For those of you that are interested in going to the 2010 Client Appreciation Conference, here’s your friendly reminder to start making your arrangements! This year’s Conference is being held at the Hyatt Hotel in Savannah, Georgia, and it will take place on April 22nd and 23rd (a Thursday and Friday)...

System Audit
Do you have that sneaking suspicion that your staff and your system might not be running as efficiently as possible? CUC offers System Audits and this could be the perfect solution to help you get the most out of your system and your staff. The purpose of a System Audit is to make sure the Freedom3 System is being utilized to its fullest extent and to make sure your team is well trained to work smarter, not harder...

Supplies
Are you running low on supplies? Don’t forget to call us before ordering with anyone else. We are very competitive on supply pricing and offer speedy processing of your orders. Whether it’s forms or back-up tapes, CUC is always here to help you stay stocked up on all your most important supplies...

The holidays and end of the year are upon us already. With their passing comes the joy of a new year and all the associated processing challenges.  The problem with all of the processing is that it only happens once a year and that leaves a lot of time to forget the steps. With that thought in mind, we have placed a Year End Processing manual out on our website...

As promised, we told you that as we obtained new information about Regulation Z we would pass this information on to you. Due to the new Regulation Z requirements, the statements printed for your members will be required to have new verbiage on them. The final details have not been defined as to what this verbiage will include, but it is possible that information regarding interest rates and fees may be required to be displayed...

We seem to be getting a lot of the same questions lately about NITE not finishing due to a full print queue, important reports getting deleted by mistake, and what it takes to fix all these issues. So what do you do to prevent it from happening again? Well, the simple solution is to just remember to archive your data and make sure your doing this regularly...

Updating Contact Information
In many of our newsletters to you, we have made it a point to tell you how to reach us when ever you need to, whether it’s through the phone system or via email. Well it’s equally important that we be able to reach you as well! If your credit union has recently added staff members or had other internal changes, please let us know so we can update our records...